We accept returns on eligible, non-customized items within 14 business days of delivery. Items must be unworn, unwashed, free of stains, odors, and damage, and in their original condition with tags attached. Personalized products, custom embroidered items, custom baby baskets, special-order items, clearance or final-sale merchandise, and gift cards are non-returnable. All sales on these items are final unless an error was made by Seaboa Boutique.
We gladly offer exchanges for sizing issues when inventory is available. Customers are responsible for return shipping costs unless the item was received by the customer damaged or incorrect.
If you received an incorrect or damaged item, please contact us within 5 days of delivery. When you contact us be sure to include order number, description of issue, photos of the item and we will work quickly to resolve the issue.
Once your return is received and inspected, refunds will be processed to the original form of payment. Please allow 5-10 business days for refunds to appear on your account. Shipping charges are non-refundable. Customers are responsible for return shipping costs unless if the return is due to our error.
This privacy policy sets out how Seaboa Boutique uses and protects any information that you give Seaboa Boutique when you use this website. Seaboa Boutique is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Seaboa Boutique may change this policy from time to time by updating this page.
We collect user provided information. Information is collected through the use of web forms including but not limited to contact forms, sign up forms and checkout forms. User information collected for example would be names, email addresses and phone numbers. If you make a purchase through our website payments are processed through a trusted third party encrypted gateway. Seaboa Boutique does not collect and store credit card information. All payment details are handled by the secure third party processor.
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Your use of the website is at your own risk. Use of this website constitutes a consent to our privacy policy.
Please refer to our contact page here.
All orders are prepared for shipment after completed checkout. Please allow for up to 48 hours to prepare shipments.
Orders are shipped using the selected method you as the customer chooses during checkout. Once location is entered, shipping fee is calculated.
For local orders we offer an in-store pick up option!
We do not issue refunds for lost, unclaimed, or undeliverable packages. If a package is damaged during transit or returned as undeliverable/unclaimed, it is the customer's responsibility to follow up with the shipping carrier. We will provide a tracking number for all shipments.